OmniChannel and Multilingual Customer Support Services with Global Workforce
UCC is working with Digital professionals to provide high-quality contact centre services. This includes Customer Support, Telesales, Technical Support and Help-Desk solutions. We are handling our Partners' clients with the highest care, enabling an immersive and captivating Customer Experience. This helps our Partners retain their long-time customers and win new hearts for their global brands. First impression cannot be made twice - we live by this motto and always go the extra mile from the onset. We also utilise new generation tech such as chatbots, Robotic Process Automation, and social media marketing to increase the brand recognition of our Partners, and strenghten their position.