Creating value for our Partners is at the heart of our service attitude.
This way telesales naturally became the hallmark of United Call Centers. The majority of our portfolio is built around sales. We put signficiant emphasis on delivering soft skill trainings for our colleagues, which we eestablished based on our expertise gained over 20 years, perfecting the sales strategies for different areas.
Thanks to our proprietary sales processes and training strategies, we improve the recognition and market share of our Partners with hundred thousands of transactions year over year. Our unique business model allows us to support every language with native-speaking agents providing flexible, scalable solutions.
Telesales, as a multiskill activity requires the agent to perform effectively in a variety of areas.
Ecommerce
Telemarketing
Market research
Lead generation
and any related task that begins with a cold call.
Value creating journey
Customer retention
Service upgrades
X-selling
Debt collection
Lead generation
Sales assistance
Appointment scheduling
Cold calling
Acquisition of new customers
Inbound sales
Online sales support
Defining buying personas